Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

❓ How is this different from a property manager?

Traditional managers charge 7–11% for full service.
I offer a hybrid model—so you only pay for what you actually use, and you stay in control.

❓ How much do you charge?

Rough guide:
• Tenant find → around 1 week’s rent
• Inspections → from $50
• Rent collection →  5%

I can confirm exact pricing once I know your property.

❓ Do you handle everything legally?

Yes—everything is done in line with NZ tenancy requirements, including:

  • Residential Tenancies Act 1986
  • Healthy Homes Standards

❓ Can I still manage the property myself?

Absolutely—that’s the whole idea.
You stay in control, I just take care of the parts you don’t want to deal with.

❓ How do you find good tenants?

I screen applicants carefully—checking references, rental history, meeting in person with all the tenants including pets (if possible) and overall suitability.
The goal is to get a reliable tenant from the start.

❓ What do your inspections include?

Full property check with photos and notes.
You’ll get a clear report within 24 hours so you know exactly what’s going on.

❓ What happens if rent isn’t paid?

If you’re using rent collection, I track payments and follow up on arrears early—before it becomes a bigger issue.

❓ Do you handle maintenance?

I can help coordinate maintenance if needed for a fee, or just flag issues during inspections so you can handle them yourself.